When your monthly hosting payment fails you
will receive an email notice to the email address we hold on file for
you. Payment will be re-attempted at least 3 times over the next week. If payment still cannot be taken and we have not received any
reply to our email notices then your account will be disabled until
overdue fee's have been paid.
Should your account remain overdue
and suspended, without any contact from the account holder, then the
account may be permanently deleted from our systems.
If you know
there is going to be a problem making any payments on your account,
please email us to let us know. We can be very flexible with our
billing but we do need to be kept in the loop with regards to when
payments can be expected.
It is also important you ensure your
email address and phone number held on file with us are always valid
and current. In the event payment fails its very important our email
notices are received by you to avoid possible account suspension or