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21 May 2013

Support Center » Knowledgebase » Will I loose email as a result of a move to a new server?

	Will I loose email as a result of a move to a new server?

Solution
In order not to lose any email during the propagation of your nameserver changes, you may need to check your email on your old and new server locations. You can do this by using the old IP addresses of your accounts. For example, if checking webmail, use the account's old IP address instead of the domain name (i.e. http://oldipaddress/webmail/ for cPanel). If using Microsoft Outlook, create a new account profile and use the old IP of your account for the incoming mail server. This will ensure that you are connecting to the old mail account and not the new one.

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14 Jun 2007 04:58 PM